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FAQ & Tools

FAQ & TOOLS

How long will it take to get my building delivered after I place an order?

Because we have six manufacturing locations across the United States, we offer faster delivery times than many other metal building companies. Many of our steel structures are delivered between 8 to 10 weeks weather permitting, though customers in remote locations require longer lead times. This is a best estimate as lead times can and will change due to external factors and volume of sales.

What size do I need to pour my concrete slab?

Your slab needs to be at least the size of the building that you order. For example, if your building is a 30x50, your slab will need to be 30x50.

What kind of warranty does my building come with?

All buildings come with our industry leading 90 day workmanship warranty, effective upon day of installation. Manufactured panels are warranted for 20 years. Installation workmanship is warranted for for 90 days. Vertical roofs are warranted for 20 years.

Does my installation site need to be level?

Yes, if your foundation is more than 4" off level, we will not be able to install the building.

How does the order process work?

Once the order is placed, a down payment is collected, and the order is submitted. Our order processing department will double check any customization needs and price verification and reach out to you confirming the order and discussing any site preparation needs. After this, the order will reach the scheduling department for a final order verification and set up your unit delivery and installation times. We don’t provide a specific arrival time due to possible traffic or weather conditions that could delay our crew, but you will receive a window of time to expect our installation team. When the order is completely finalized, it is sent to our nearest manufacturing facility where our team builds the paneling and frame and gathers the necessary materials for your metal building or carport to be delivered by a sub-contractor who will install it at your lot.

What is the delivery and installation process?

Our scheduling department will discuss payment upon delivery and any additional fees you may accrue due to an unprepared lot or one that is not level. Our installation sub-contractors drive a truck pulling a 30-36 foot trailer, which means maneuvering into small, narrow, or steep driveways may not be possible. The installation crew will confirm the order with you, then get work installing it. Depending on the steel structure, installation takes between one hour to two days. Please have the payment ready prior to the crew arriving. We accept money orders and cashier’s checks made out to Eagle Carports, Inc., along with Visa, MasterCard, Discover, and American Express.

Do I need a permit? If so, who obtains it?

The customer is responsible for checking with your local permitting department to inquire about permits. If your municipality requires a permit, it is your job to pull the permit. After placing your order we can provide free generic engineered drawings free of charge to help get your permit.